Our Service Promise
We take pride in our work. Our ClaimAngels here at ClaimRight work extremely hard to ensure we are advocating on your behalf in an efficient, timely and fair way.
We aim to deliver our services in a manner that makes you feel comfortable. Sometimes, claims take a long time and this can be very frustrating. We can help you lodge complaints where a provider such as an insurer is causing you financial hardship by not providing documents or responses in a manner satisfactory to you.
In the unlikely event you feel we could do better and you are not 100% happy with our service at any point, please give us a call and discuss your concerns. If you are still concerned that issues have not been resolved to your satisfaction, we will follow our Internal Dispute Resolution framework. Please download our Complaints Process set by our Licensee Able Financial Services.