ClaimRight -Low Cost Claims with Personal Service - Blog & Media #Superannuation Early AccessClaimRight -Low Cost Claims with Personal Service - Blog & Media #Superannuation Early Accesshttps://www.claimright.com.au/blogs/tag/superannuation-early-accessWed, 14 May 2025 22:46:26 +1000http://zoho.com/sites/<![CDATA[Let's Talk Back Injuries]]>https://www.claimright.com.au/blogs/post/back-injuries

From working in the insurance claims industry and processing hundreds of Total and Permanent Disablement and Income Protection insurance claims for our clients, we are increasingly having clients approach us with a range of back injuries.


Remember that back injuries aren't just injuries related to a fractured vertebrae for example... The injuries we come across are usually a lot more complex than this. It is more common that we have client's who have had either injuries to multiple sections of their spine, resulting in major muscle damage or they have one or two bugling discs that have gone unnoticed for an extensive period of time and they have then developed nerve damage as a result.


With these types of back injuries being the most common, it is clear as to why 1 in 6 Australians suffer from some level of back pain and why it often gets too painful for our client's to continue to work at any capacity. 

However the fear of financial stress is why these injuries are often put aside and our client's simply "put up with it" and continue working in pain. 


It is important to know what options are available to you when a back injury of any capacity occurs, especially when you're unsure whether you should be continuing work.


How can ClaimRight Help Me?

Insurance claims can become complex and difficult to gain access to depending on your insurance policy within your superannuation, your injury or illness and a range of other factors. At ClaimRight, we have the capability to understand the complexity of your unique situation, find a solution to meet your needs an take the hardwork out of your hands. This is why we offer beyond insurance claims and can provide early superannuation access, Centrelink and NDIS access if these solutions are more suited towards your situation. Head to our services to find out more

OUR SERVICES

If you've been suffering from a back injury of any sort that has you questioning whether you can continue to work and your doctor has stated that you're unfit to work due to your injury, get in contact with us today to find out what options you have with us. 

GET STARTED TODAY
]]>Wed, 30 Jun 2021 16:57:22 +1000<![CDATA[What does TPD mean?]]>https://www.claimright.com.au/blogs/post/what-does-tpd-mean

Total & Permanent Disability/ Total Incapacity 

It is a lump-sum payment that is paid to you if you are unable to: 

  • Due to sickness or injury, you are unable/unlikely to work in a job you are suited to by training, education or experience. 

  • You do not have to be in a vegetable state. Do not fall for the insurance marketing wording of “Total & Permanent”- this is designed to keep you away from claiming. 

  • It is usually found in your superannuation account. 

  • If you have more than one policy, usually you can claim them all. Our guidance will help you not get locked out of one if you claimed the other. 

  • It could be hundreds of thousands of dollars. Can you imagine how your life would change



Our top 5 Tips! 

  1. Before quitting your job or stopping work, it is important to confirm with your insurer, as some policies will cease the insurance cover once you quit your job, and some require that you are on sick leave. You can use our parent company HFI Medical Retirement Assistance for support.

  1. If your policy was active on the day you became disabled, you probably can claim regardless whether the policy is still in place. 

  1. When beginning the claim process, it is important to get the right medical evidence. Getting your medical history from your GP would be key to getting the correct dates as to when your symptoms started, when you were diagnosed and ongoing care. 

  1. It is also important to ask the insurer or superannuation for the relevant Product Disclosure Statement and Insurance Policy document. Key dates would be when you stopped working or your last day of gainful employment due to your medical condition. 

  1. After you have lodged the claim, one should keep in mind, the medical reports to be completed have detailed information for the doctor to complete, therefore, it would be key to book a head of time, a longer appointment with your doctor to complete the forms. 



John’s Story 


John is a 46-year-old male, who worked in the hospitality industry as a casual employee.  He was diagnosed with Multiple Sclerosis in 2015 and had to stop working in 2016. When he came to us last year he was at risk of homelessness, scared, anxious and confused. He was overwhelmed with both the symptoms of the MS he was experiencing and the worry of taking care of his family. 


We offered a free investigation process to find any entitlements he is eligible for. It did not take long before we found an old insurance policy of $215,000 in  his superannuation that covered him for MS and he could still claim it. Like many others, he was surprised and did not know about it. 


Our priority was to first lessen his financial burden and support him. We proceeded to assist him apply for early release of his superannuation savings under disability release of superannuation benefits. This provided him with much needed financial relief and lessened his worry while the claim took place.


We then proceeded to claim on the TPD insurance. We ensured we requested the correct evidence from both John, his doctors and previous employer. We reviewed all the evidence and provided relevant information to the superannuation company. Every week or when we made progress, John received a message telling him where things are at. He also logged to our user friendly portal checking the progress himself. 


We followed up with the insurer and superannuation and the TPD claim was approved in 2 months! John was beyond words on receiving the wonderful news. 


He has since purchased an appropriate wheelchair, medical mattress and aircon which he very much needed, as the symptoms of the MS continue to exacerbate. He is now in the process of purchasing a house and always grateful of the advocacy we provided him.


It does not stop there! We continued to assist him with our advocacy services, by helping him successfully apply for the Disability Support Pension with Centrelink (he had been rejected multiple times before we got involved) 

 

Key Points: 

  • We are there to fight hard for you to lessen your worries! 

  • Getting relevant information and evidence is important for the superannuation and insurance companies. 

  •  It is key to liaise with your doctors for a swift provision of medical evidence. It is also much cheaper to obtain them yourself. 

  • Be heard! Our exclusive system, HearMe to identify how your health condition or disability has impacted your life. We will use it to generate a letter to your doctor communicating the daily challenges to support you get the right evidence, quickly to unlock all benefits. 


Get Started Now
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